YourMoneyBack is an online tax refund website. Our client wanted an easy and quick way for paye earners to claim their tax back via a form on their website. Please check out Digimarks other pages on web design or digital marketing.
Our first meeting was to get a high level overview of what the site should look and feel like and to gather functional and nonfunctional requirements.The design was to be simple and intuitive with an emphasis on getting people to sign and submit the online form.
We created a sign-able form for the end user using a digital signature that is EU compliant and legally binding.The whole process takes about 2 minutes to complete with the end result being a cheque in the post if you are due a refund. Check their site out here.
The initial website was redesigned again in 2019 after being in existence for nearly three years. We initially had used an off the shelf third party software to fulfil the form requirements but had found that when using this particular solution it had added too many steps to the process . We have now designed a new form with some conditional logic and the whole process takes less that 60 seconds. This has made a big difference to the end user and reduced drops offs and necessary follow ups when information or the form had not been completed successfully.
